Privacy Policy

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Updated: May 2018
		
We are committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and safeguard your information. This Policy applies to your use of LeadsRecon's products, services, and our website located at www.leadsrecon.com on all platforms (collectively, “Services”).



WHO WE ARE
LeadsRecon (together with Tedphoria Group Pte. Ltd. and its parents, subsidiaries, agents, representatives, consultants, employees, officers, and directors — collectively, “LeadsRecon,” “we,” or “us”) provides services that help businesses increase their productivity and effectiveness when researching to discover potential B2B leads and customers across various industries. LeadsRecon is owned by Tedphoria Group Pte. Ltd..



HOW THIS POLICY APPLIES
This Policy describes the information we collect from you (the “User”), how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. We use cookies and similar technologies, as described in our Cookie Policy.

By using the Services offered by LeadsRecon, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.



WHAT WE COLLECT AND RECEIVE
In order for you to create an account on LeadsRecon and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

    

  • Information you provide by completing forms on LeadsRecon — your name, email and postal address, telephone number, country of residence, login, and password details. We may ask for this information if you register as a user of the Services, subscribe to our newsletters, or if you contact us;

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  • Details of any requests or transactions you make through the Services. LeadsRecon partners with other companies (such as PayPal and Stripe) for payment processing, and the payment information you submit is collected and used by them in accordance with their privacy policies. LeadsRecon doesn’t store your payment information apart from the last four digits of your credit card or bank account (as applicable), expiration date, and country, which we require for tax, government regulatory, and security purposes;

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  • Information about your activity on and interaction with LeadsRecon (such as your IP address, the type of device or browser you use, and your actions on the Site);

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  • Information about the ways people visit and interact with our Site, in the form of traffic analytics. For more information about our use of data analytics to protect and improve our Services, see our Cookie Policy;

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  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem);

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  • Information that you save on LeadsRecon such as the names and details of your saved lists.


You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services.



HOW WE USE THIS INFORMATION
We use the information we collect for the following purposes:

    

  • To keep your account secure and protect our Services (including to verify the identities of creators and prevent fraud and abuse);
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  • To enable us to provide you with our Services, and to improve and promote our Services;
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  • To create and administer your account, contact you, and customize your experience on LeadsRecon;
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  • To communicate with you, and with your permission, send you information (via email) on relevant offers, products and services from time to time;
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  • To provide you with targeted advertisements or marketing communications (through advertising and retargeting platforms) we believe are of interest to you; and
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  • To track and analyze use of the Services so that we can improve how LeadsRecon is performing and provide users with the best experience possible.



EUROPEAN UNION USERS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at support "at" leadsrecon.com. Additionally, please note that your information will be transferred outside of Europe, including to the United States, Japan and Singapore where our servers are located.

Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:

    

  • Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver the Services.
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  • Legal compliance: Sometimes the law says we need to collect and use your data. For example, tax laws require us to retain records of payments made through our Services.
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  • Legitimate interests: This is a technical term in data protection law which essentially means we have a good and fair reason to use your data and we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in a way that might reasonably be expected as part of running our business and that does not materially impact your rights, freedom or interests.

For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so. 

We analyze how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users. 



HOW THIS INFORMATION IS SHARED

Information that’s shared publicly

None of your account information is shared publicly. There is no public profile for your LeadsRecon account.

Information that isn’t shared publicly

The following data will not be publicly displayed or revealed to other users:


  • Any payment information you provide;
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  • Your email address;
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  • Your password details;
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  • Your IP address;
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  • Your profile information, including your name, address and membership information;
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  • Your saved lists and any data generated by you in your LeadsRecon account; and
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  • Communications you send to us (for example, when you ask for support, send us questions or comments, or report a problem).

Information that’s shared with trusted third-party services

We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect LeadsRecon’s Services (like when we partner with payment processors, or use services that help us manage our customer information). When we share data with third-party services that support our delivery of the LeadsRecon Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.

Information that’s shared to protect LeadsRecon and comply with the law

We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect LeadsRecon’s legal rights, property, or the safety of LeadsRecon, its employees, users, or others.

Links to other websites and services

Our Site may include links to other websites or services whose privacy practices may differ from LeadsRecon’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service governs.




BUSINESS DATA, COLD EMAIL SENDING AND GDPR COMPLIANCE
LeadsRecon stays compliant with GDPR (General Data Protection Regulation) and obliges the Users of the Service to respect the principles of the regulation when processing personal data of EU citizens. This section addresses what actions you should take as the User in order to be compliant with it.

All data provided by LeadsRecon are from publicly available sources of information.

You may use the business data for the sending of direct business to business marketing communications provided you do so in accordance with the applicable laws. In this respect, where employees of a corporate entity are contacted for the purposes of direct marketing, you must conduct such marketing activity under an unsubscribe/opt-out basis.

You must not send any form of marketing communication to any individual or sole trader (non-corporate entities) in all EU countries.

All communications to any person or business entity (found using LeadsRecon's Products or Services) must be sent within the scope of B2B relations and must not be sent to Prospects or Customers who expressed their wish to be excluded from further correspondence.

GDPR does not forbid cold emailing, as long as you follow the data processing rules described in the regulation.

If you decide to contact a person or company (found in the search results returned by LeadsRecon's Products or Services) who has not subscribed to your email correspondence, and has not been in any business relationship with you before (cold email), you should have a clear reason to claim that this outreach will be relevant to your business purposes, and that at the same time the outreach could be beneficial to the contacted person. If you place an offer in your cold email, the offer should be logically connected to the specifics of your prospect’s business.

You are required to inform your cold email recipient that you’re processing their data and how you process it. The email should also contain a clear and easily available information about how your prospect can request change or removal of their personal data. You are obliged to immediately stop contacting prospects who expressed their wish not to be contacted again. If a prospect of yours demands that their data gets removed from your contact lists, you are obliged to remove it (in accordance with the ‘right to be forgotten’.)

You should process only the personal data that are necessary in relation to the purposes for which you process it. That means you should remove from your contact base all the personal data that are irrelevant to your email campaign, or be able to justify why a specific type of data is necessary for the goal you are trying to accomplish.



BEHAVIOURAL ADVERTISING
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications we believe are of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising from the following advertising platforms using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/



RETENTION
When you provide us with your email address or place an order for any of our Products or Services, we will maintain your contact information and order information for our records and marketing purposes unless and until you request us to delete this information.

We will retain your account information (such as saved lists in your account) for as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We may also retain certain account information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect LeadsRecon’s legal rights.

We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.



DATA TRANSFERS
Your information will be collected and processed in the United States, Japan and Singapore where our servers are located. These countries has its own laws governing data protection and government access to information. The rules that protect your personal information under law of these countries may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between LeadsRecon and its users.



YOUR RIGHTS
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. While these rights are not applicable globally, all LeadsRecon users can manage their personal information, as further described below:

You can request a downloadable copy of your personal data on LeadsRecon by contacting us at support "at" leadsrecon.com. To modify the personal information you have provided to us, please log in and update your profile. You can also delete all lists that you have saved to LeadsRecon from the corresponding "Lists" section in the members' area. If you cancel your LeadsRecon subscription, all saved lists and user-generated data on your account will be automatically deleted 60 days after your account expires. We may retain certain information as required by law or as necessary for our legitimate business purposes.



EMAIL NOTIFICATIONS
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out to any marketing communications we send.

We will send you email relating to your transactions on LeadsRecon. With your permissions and in accordance with your preferences, we will also send you certain marketing email communications, from which you can opt out at any time by clicking on the "unsubscribe" link included in all marketing email communications.

We’ll also send you service-related announcements when it’s necessary to do so.



SECURITY
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. We also have security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you. However, no method of transmission over the internet or electronic storage is completely secure, so LeadsRecon cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure.



CHILDREN
People under 18 (or the legal age in your jurisdiction) are not permitted to use LeadsRecon on their own. LeadsRecon does not knowingly collect any personal information from children under the age of 13 and children under 13 are not permitted to register for an account or use our Services.

If you believe that a child has provided us with personal information, please contact us at support "at" leadsrecon.com. If we become aware that a child under age 13 has provided us with personally identifiable information, we’ll delete it.



CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us at support "at" leadsrecon.com



CHANGES TO THIS PRIVACY POLICY
LeadsRecon may change this Privacy Policy at any time. The most recent version of the Privacy Policy is indicated by the “Updated” date at the top of the Privacy Policy. All changes are effective immediately upon posting. Please review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of the Services signifies your continuing consent to be bound by this Privacy Policy.
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